FAQS
Find answers to our most frequently asked questions below.
Not finding what you're looking for? Reach out to us at [email protected].
ORDER FAQ
We accept all major credit cards except for Master Card. All payments are encrypted and secure for your privacy and safety.
Simply browse our products, select desired peptides, create an account, and proceed to checkout. Follow the steps for check out and once your order will be processed upon payment confirmation.
Orders can only be changed before they are processed. We pride ourselves on our efficient processing and shipping times. If you require a change to your order please contact support as soon as possible.
SHIPPING FAQ
All orders placed before 2pm EST are processed and shipped the same business day Monday-Friday. Standard shipping typically takes 3-5 business days. Expiditing shipping is available for an additional fee.
Alpha Pro Peptides currently only ships within the United States. We are working on expanding our shipping services internationally to help researchers globally. Sign up for our email updates to stay up to date if anything changes.
Every peptide vial is shipped in cushioned packaging to prevent any damage while in transit. Temperature sensitive products are clearly marked for proper handling.
PRODUCTS
Each peptide is manufactured to 99%+ purity. Each batch goes through third-party HPLC and Mass Spectrometry testing to ensure purity. A Certificate of Analysis is available for each product on the product page.
Lyophilized (powder) peptides should be stored at -20* C for long term storage or 2-8* C (refrigerator) for short term storage. Avoid repeated freeze-thaw cycles and always protect peptides from light.
Lyophilized peptides have a shelf life of 2+ years when stored properly at -20* C.
Alpha Pro Reconstitution Solution (also known as BAC Water) is a sterile diluent designed for use in laboratory research settings, supplied to support the proper preparation of lyophilized compounds
QUALITY & TESTING
Yes, every batch is tested by independent, accredited laboratories using HPLC for purity verification and Mass Spectrometry for identification confirmation. Test results are provided on each product page as Certificates of Analysis (CoA).
CoAs are available on each product page. Click the “Certificate of Analysis” link to download or view the current batch’s test results. You can also contact customer support at [email protected] with your order number for specific CoAs.
Our research peptides are produced in facilities located in the United States under established internal quality control standards. We prioritize full transparency throughout our supply chain and exclusively work with domestic manufacturers.
ADDITIONAL FAQs
Please email us at [email protected] or call us at (844) ALPHA-07. We will respond as soon as possible or within 24 hours Monday-Friday.
Yes, Alpha Pro Peptides offers wholesale pricing for researchers looking to purchase in large quantities. Please fill out the wholesale account request form located on the wholesale inquiry page to get in contact with our distribution team.
